E-commerce
Stand for electronic commerce, is a type of industry where the buying and selling of
products or services is conducted over electronic systems such as the Internet
and other computer networks. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems,
and automated data collection systems. Modern electronic commerce
typically uses the World Wide Web at least at one point in the
transaction's life-cycle, although it may encompass a wider range of
technologies such as e-mail, mobile
devices, social media, and telephones as well.
Electronic commerce is generally considered to be the sales
aspect of e-business. It also consists of the exchange of data to facilitate
the financing and payment aspects of business transactions. This is an
effective and efficient way of communicating within an organization and one of
the most effective and useful ways of conducting business.
Running an ecommerce site can become a
boring task if it isn't designed properly. It becomes extremely tough for an
online merchant to embrace the extra bit of conversion rate from a poorly
designed site. An online shopping site can open up bunch of new market for
businesses, given that it is developed with utmost care and precision,
otherwise it can turn out to be disorder. Therefore, a person who owns or
operates an ecommerce site must ensure that it is designed and developed accurately.
Before a person goes for ecommerce website development, there are few essential things that should be considered by him. Given below are five essential tips that can be extremely useful to online merchants and lead to development of successful ecommerce site, especially for those who are about to enter the market of online shopping.
Before a person goes for ecommerce website development, there are few essential things that should be considered by him. Given below are five essential tips that can be extremely useful to online merchants and lead to development of successful ecommerce site, especially for those who are about to enter the market of online shopping.
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Detailed Product Information
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Shopping in a brick-and-mortar store
is different from online store because in the former, customers are able to
reach out to each and every single detail of any product. This is not the same
with online shopping as such interaction is not possible, and this increases
the need for detailed product information. During the development of your
ecommerce site, do remember to provide as much information as you can. Starting
right from sizes and weights to dimensions and materials, do not leave out any
single entity. Avoid using technical terms and emphasize more on using
descriptive language as it will have a greater impact on customers.
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Proper
Checkout Process
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This is another common mistake
committed by ecommerce site owners. Most online merchants tend to put in a lot
of steps in between handing over their payment and order completion. Make sure
that you provide your consumers with an ideal checkout process that should
include a single page where they can check their order and complete their
billing and shipping information. Remember, the more lengthy you make your
checkout process; the more chances are that your customer leaves the site
without completing the order.
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Product
Images
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This is again one of the most
important aspects of ecommerce development. Unlike brick-and-mortar store,
people do not get the chance to view products from each and every angle.
Therefore, try your level best to provide them with large image sizes. Tiny
product images are only going to bring the image down of your website. You can
also allow visitors to zoom in by clicking on the image.
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Payment
Options
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Browse the Internet and you'll find
plenty of sites that allow payment either through Visa and MasterCard or
PayPal. But, do not restrict yourself to this. What about your customers who do
not have PayPal or credit cards? What if they want to make payments straight
from their bank account? So, do not put restrictions when it comes to payment
options. Provide as many options as you can. Include payment service that
allows payment with major credit cards, and don't leave out PayPal either. When
it comes to online payments, different customers have different choices and
catering to different payment modes will surely result in expansion of customer
base.
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Contact
Information
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Online shopping thrives on trust
factor. Before a consumer actually purchases products from your site, he needs
to know that he's sealing the deal with a real company. Consumers want to get
every bit of information that they can. Therefore, put down your contact
information where it'll be clearly and easily visible. Right from contact forms
and fax numbers to cell phone numbers and email addresses, give them as many
contact options as possible. Proper and clear contact information motivates
their trust factor. If possible, allow them to contact a real person and give them the help they need.
There may be several tools and technologies available for ecommerce development but, customer engagement is the key to a successful ecommerce site. Keep an eye on the ever changing market trends and always ask questions. Get feedbacks and suggestions from your consumers on how you can make your site and services better. As far as development of your site is concerned, you can hire services of a reputed ecommerce website development company. By hiring the services of a reputed company, you can have experienced developers with sound technical expertise. Moreover, hiring these services also help you in cutting down on overall ecommerce website development cost.
There may be several tools and technologies available for ecommerce development but, customer engagement is the key to a successful ecommerce site. Keep an eye on the ever changing market trends and always ask questions. Get feedbacks and suggestions from your consumers on how you can make your site and services better. As far as development of your site is concerned, you can hire services of a reputed ecommerce website development company. By hiring the services of a reputed company, you can have experienced developers with sound technical expertise. Moreover, hiring these services also help you in cutting down on overall ecommerce website development cost.
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